Every RAILRUNR product is built to order, packaged, and shipped directly from our production facility in Boone, North Carolina. Because we don't ship off a shelf — we build what you order — please allow 2–3 business days for your order to be prepared before it ships.

Transit times below are estimates from the date of shipment, not from the date of order.

Estimated Domestic Shipping Times (USA)

Southeast 2–3 business days

Northeast 2–4 business days

Midwest 3–5 business days

West 4–7 business days

Pacific 6–9 business days

Delivery times may vary slightly based on your specific location and carrier volume. These are estimates, not guarantees.

Need It By a Specific Date?

If you're working against a deadline — a deployment, a training exercise, or anything else — reach out before you order. We'll do our best to make it work.

Contact us through our Contact page or email us directly at info@railrunr.us with your required delivery date and we'll confirm whether we can meet it before you place your order.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Expedited shipping options are available if standard transit times don't meet your needs.

Order Tracking

You'll receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. If you haven't received a tracking number within 3 business days of placing your order, contact us and we'll look into it.

International Shipping

International shipping inquiries are handled on a case-by-case basis. Contact us at info@railrunr.us before placing an international order and we'll confirm availability, rates, and estimated transit times for your location.

Questions?

Tsuga Canopies LLC — RAILRUNR
info@railrunr.us
699 George Wilson Rd, Boone, NC 28607
828-773-4013